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Frequently Asked Questions
Can I customize the assistant for my business?
Yes. The AI assistant is trained to match your brand tone and can be configured with your business information, workflows, and preferred style.
Is the AI available 24/7?
Yes. The AI assistant works around the clock, ensuring your customers can get answers and take action anytime, even outside of normal business hours.
What languages does the AI support?
Our AI supports multiple languages. We can configure your assistant to operate in the languages that match your customer base.
Can the AI assistant integrate with the tools I already use?
Yes. We support native integrations and can also connect with non-native apps through webhooks, ensuring the assistant fits smoothly into your workflow.
How do you prevent the AI from making up answers or hallucinating?
We use Retrieval-Augmented Generation (RAG), which pulls answers directly from a dedicated database built for your business. Combined with prompt engineering and guardrails, this ensures the AI only responds with accurate, approved information.